Guest Comments about Sandcastle at the Pavilion
Once again stayed at the Sandcastle. It's so nice when people remember you. Even the housekeeping staff said "welcome back". Not sure what is wrong with some people. They obviously have not stayed many places at the beach. Hotels inland are so different. The rooms has been ungraded with new carpet, pillows, and more up to date bedding. It was very comfortable. While it is true that this is an older hotel, it is kept clean and the staff is always working hard. Being right at the beach offers a lot of challenges, but they do a great job. I will continue to stay at this hotel. It feels like a second home to me.
We really enjoyed our stay at Sandcastle. The location was great for walking. The rooms were very clean and beds were comfortable. Loved the oceanfront view. All the staff we encountered were friendly and helpful.
I wanted to do an inexpensive vacation at Myrtle Beach in October (10/10 - 10/22/17). I noted Sand Castle Oceanfront at the Pavilion but had some doubts about its lower number of stars and the particular details of the less favorable reviews. I went with two alternate hotels ready as backups and was prepared to pay 50-75% more if needed. My experience was very good. Staff and manager were always polite, flexible and immediately helpful in addressing any concern with action. Room was fine (don't expect luxury, but everything was more than decent, or nice) and the oceanfront balcony was a delight. Lazy river, indoor and outdoor pools, hot tub all were relaxing. Walking distance to numerous restaurants and food stores was very convenient. Being right on the ocean allowed me to wake up and just go in the ocean or take a brief walk on the beach at night under the stars before sleeping. I'd recommend it to others with enthusiasm.
After reading some of the reviews I was nervous to stay here but the rate was right. This is an older hotel. There were no bugs or moldy smells. Everything in our room worked great! It was clean and fresh smelling. The staff were all friendly and helpful. The location is also great and within walking distance of many great attractions, restaurants, bars and stores. Cosmetically there is room for improvement. But location, rate, staff and cleanliness is above and beyond.
Nice place to stay & convenient to everything. Good ocean front view. Staff is very nice and very accommodating. Would definitely stay here again. A plus rating. Have daily activities for small kids by the pool. Indoor & outdoor pool & hot tubs.
We had a fabulous stay here the room was get affordable yet our view was amazing. The room was clean and the staff was nice. The movie rental box was a nice added plus. The pool was clean and well maintained the tiki bar had fun affordable drinks. Would for sure stay here again.
We have stayed here twice and still satisfied with the stay. I love this hotel just because of the staff, where its located, pool is clean, and the rooms are clean. Only problem we had there one night is parking (on a Friday) very busy. They have activities for children as well as a Tiki bar that was well kept.
We stayed Oceanfront for a week here. We were super close within everything down the boardwalk. Which was great because we could walk to all the stores and restaurants. The hotel staff was very friendly and helpful. The room was clean and quiet. The kids loved the lazy river and they had free face paintings. This was our 1st time...
Truly enjoyed our stay at the sandcastle. The room was very clean and beds were comfy. The view was amazing. The staff was very nice and I loved the tiki bar. Loved the amazing fire show saturday night by the pool. I would recommend this hotel to anyone looking to book a great hotel close to the boardwalk.
A very good location right on the beach. This was a last minute booking due to problems with previous booking. I would recommend it . Staff was very accommodating upon request. Saw someone constantly mopping hallways and cleaning on grounds. Room was clean with a simple remodel with paint. Extra towel request was met with a smile, Check out was so simple it surprised me.